At SimiShoo, we’re all about creativity, colour, individuality — and protecting your personal information with the same care we put into every design we make. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By visiting our website or purchasing from us, you agree to the practices described here.

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1. Information We Collect

A. Information You Provide

We collect personal information when you:

• Create an account

• Subscribe to the newsletter or loyalty program

• Place an order

• Contact us for help, custom requests, or returns

This may include:

• Name

• Email address

• Billing + Shipping address

• Phone number (optional)

• Order details

• Messages or custom request notes

We never ask for or store unnecessary personal details.

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B. Information Collected Automatically

When you browse our site, we automatically collect:

• IP address

• Device type

• Browser type

• Pages visited

• Referring website

• Time spent on site

• General location (non-precise)

This helps us keep the website running smoothly and improve your shopping experience.

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C. Payment Information

Payments are processed securely through third-party providers (Wix Payments, PayPal, or others depending on your choice).
We never store your full card details.

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2. How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Send order confirmations + shipping updates

• Provide customer support

• Improve website performance

• Send newsletters, loyalty rewards, and promotions (only if you subscribe)

• Personalise your experience

• Prevent fraud and maintain security

We don’t sell, trade, or rent your personal information. Ever.

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3. Sharing Your Information

We may share limited information with:

• Service Providers (such as couriers, email services, payment processors)

• Website Platforms (Wix, analytics tools)

• Legal Authorities (only if required by law)

These partners only receive the information necessary to do their job.

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4. Cookies & Tracking Technologies

Like most websites, SimiShoo uses cookies to:

• Keep your cart updated

• Save your login preferences

• Enable loyalty program features

• Track website performance

• Improve marketing relevance

You can disable cookies anytime through your browser settings, but certain features may not work correctly without them.

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5. Data Retention

We keep your information only as long as necessary to:

• Provide your orders

• Maintain your account

• Fulfil legal or tax obligations

You may request deletion of your account at any time.

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6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion

• Withdraw consent

• Opt out of marketing emails

• Request a copy of your data

Just contact us — we’re happy to help!

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7. Security

We take security seriously.
Our site is encrypted (SSL), our payment processors meet industry standards, and we use secure systems to protect your data. While no online platform is 100% risk-free, we consistently monitor and improve our safeguards.

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8. Children’s Privacy

SimiShoo is not intended for children under 16. We do not knowingly collect data from minors.

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9. Changes to This Policy

If we update our Privacy Policy, we will post the revised version here with a new “Last Updated” date. Significant changes may also be emailed to subscribers.

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10. Contact Us

If you have questions about this Privacy Policy, your data, or anything else:
Email: simishoostore@gmail.com
Contact Form: Available on the website
We’ll get back to you as soon as possible.